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Ace Managers are commited to providing
superior service to clients.
Accounting services
- Establish and maintain the trust account
- Issue levy notices
- Monitor and arrange for recovery of levy arrears
- Pay invoices on behalf of owners corporation (eg for water charges, council rates and maintenance)
- Pay disbursements and expenses incurred in connection with agent's management of strata scheme
- Provide accounts paid summary
- Provide statutory reconciled accounts including balance sheet, statement of income and expenditure and levy status report
- Arrange for preparation and lodgement of annual tax return
- Assist auditor in providing accounts and records for audit [if required]
- Prepare administrative fund budget and arrange for sinking fund budget
- Manage administrative fund and sinking fund
Insurance
- Arrange insurance valuation as required
- Obtain quotes for insurance renewal
- Submit quotes to executive committee and renew insurances (according to instructions)
Secretarial
- Maintain strata roll and minute book
- Maintain correspondence file
- Record and retain notices under sections 118, 119 and 120 of the Act
- Issue minutes of delegated performance
- Maintain common seal
- Attend to routine written and oral communication
Meetings
- Prepare and distribute notices of Annual General Meetings
- Attend Annual General Meetings and concurrent executive committee meetings
- Prepare and distribute minutes of Annual General Meetings
- Arrange for venue for meetings if required (cost of venue to be borne by owners corporation)
By-Laws
- Answer queries from the executive committee about by-laws.
Executive Committee Meetings
- Prepare and distribute notices of executive committee meetings
- Attend executive committee meetings held during office hours
- Attend executive committee meetings held outside office hours
- Prepare and distribute minutes of meetings
Extraordinary General Meetings
- Prepare and distribute notices of Extraordinary General Meetings
- Attend Extraordinary General Meetings held during office hours
- Attend Extraordinary General Meetings held outside office hours
- Prepare and distribute minutes of Extraordinary General Meetings
Repairs and Maintenance
- Arrange building inspections and reports
- Arrange for appropriately qualified contractors to undertake routine repairs to and maintenance of the common property and/or specified owners corporation property provided that any expenditure incurred by the agent on such matters without obtaining the approval of the owners corporation does not exceed $1,000.00
- Obtain quotations for repair, maintenance and replacement of common property or specified personal property vested in the owners corporation
- Liaise with tradesmen about work to be carried out on the strata scheme
- Arrange and execute contracts pursuant to the Home Building Act 1989 (NSW)
Insurance
- Prepare and lodge non-routine insurance claims
- Claims administration and other activities involved in minimisation of loss, liaison with loss adjustors and other related activities
Accounting
- GST related activities (including checking tax invoices, supplying ABN details and BAS preparation and lodgement)
- Additional financial reports or reports prepared to specific requirements
General
- Serve notices to comply with by-laws
- Prepare and issue notices under section 45 of the Act for breach of the by-laws
- Represent the owners corporation in tribunal or court proceedings
- Preparation and lodgement of applications for mediation, adjudication, tribunal orders, briefing lawyers and/or relevant attendances
- Arranging drafting of by-laws, amendments to by-laws and/or by-law reviews
Extra services resulting from an on-site residential manager or caretaker ceasing to perform services
- Arranging maintenance and repairs
- Authorising invoices
- Maintaining key register
- Arranging security and concierge services
- Arranging building services
- Arranging access for contractors
- Arranging building certifications
- Managing a greater volume of inquiries from occupants
Other Services
- Any other services (that are not agreed services) that can be provided by the agent including but not limited to: Hiring and management (including payroll administration) of building employees
- Review of essential services such as fire safety
- Management of major refurbishment projects
- Management of defect rectification in new buildings
- Building condition surveys and scheduled maintenance programs